Privacy Policy

1. Information We Collect

Avalon Tech LLC ("we", "us", or "our"), located on Mirasol Drive, Winter Haven, Florida 33881, respects your privacy. We collect personal information solely when you voluntarily submit it through our website contact forms, email inquiries, or telephone communications. This information may include your name, business email address, company name, telephone number, and details regarding your technical environment.

2. Telemetry and Virtual Infrastructure Data

Our software tools operate on a zero-agent architecture. By design, our standalone software utilities execute within the customer's secure network boundary. Avalon Tech LLC does not collect, transmit, or store virtual machine contents, passwords, cryptographic keys, or proprietary database records. Any anonymized technical metrics voluntarily provided during support engagements are treated as strictly confidential.

3. How We Use Collected Information

We use the personal and technical information you provide exclusively to:

• Respond to your technical inquiries and solution brief requests.
• Provide licensing documentation and product updates.
• Provide technical support and administrative assistance.
• Fulfill our legal, accounting, and compliance obligations.

4. Information Sharing & Third Parties

We never sell, rent, monetize, or trade your personal or corporate data with third-party marketers. We may disclose information only when required by applicable law, court order, or governmental regulation, or to protect our legal rights.

5. Data Security & Retention

We implement commercial industry-standard administrative, physical, and technical safeguards to protect information submitted to our systems. We retain inquiry records only as long as necessary to fulfill commercial and legal obligations.

6. Contacting the Privacy Officer

If you have any questions or wish to exercise your data access or deletion rights, please contact our privacy compliance desk:

Avalon Tech LLC
Attention: Privacy Desk
Mirasol Drive, Winter Haven, Florida 33881, USA
Phone: +1 (305) 289-4347
Email: [email protected]